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Link Worker – Carer Support Service – South Tyneside

This is a varied but essential role that will see you working with those who are caring for someone experiencing mental ill health.  As a key member of the team you will provide emotional and practical support to carers and helping them to manage the challenges they may experience as carer whilst also being able to have a life of their own.

You will achieve this by providing one to one telephone and face to face support.  This may include providing a listening ear and providing information and signposting to community services and relevant resources.  You will also help run a range of other activities.

In addition working closely with other community groups and statutory services you will ensure that the voice of mental health carers is heard and individuals can be informed of and signposted to community services and resources which will support them in their role.

You will be part of our small, friendly and highly committed Carer Support Service team who are based in South Tyneside.

This service is part of Mental Health Concern, which is a leading NHS and Local Authority commissioned charity that provides a wide range of specialist mental health services, supporting people with mental health problems to live valued lives. As part of the Concern Group, we are primarily based in the North East of England and employ over 275 staff. Established for over 30 years, we are proud to be one of the largest non-statutory providers of mental health services in England.

It is our mission to improve the mental health and wellbeing of the people we serve. Our staff are key in delivering this mission and are committed to the organisations core values which are at the heart of everything we do.

This is an excellent opportunity to join an organisation that has experienced recent growth and continues to seek new opportunities to further strengthen and build upon our excellent reputation.

About you

We would love to hear from you if you have:

  • A proven track record or managing a caseload and supporting people to access information and services
  • Awareness of the potential challenges of caring for someone experiencing mental ill health and the support available
  • Ability to support and / or delivery different activities to engage and support carers
  • Very good interpersonal skills with evidence of developing good working relationships at all levels both internally and externally
  • Ability to work on your initiative, use your own judgement and make decisions

 What we offer in return

  • An enhanced pension scheme
  • 27 days annual leave plus bank holidays (rising with length in service) and with the opportunity to purchase more
  • A comprehensive induction and ongoing training, development and supervision
  • A supportive culture that values work-life balance
  • Access to LifeWorks, which provides excellent corporate discounts on shopping, cinema tickets and restaurants
  • An Employee Assistance Programme which offers 24/7 financial, legal and personal advice, including free access to counselling where required
  • Cycle to Work scheme and discounted gym membership
  • Family friendly policies including enhanced maternity, paternity and adoption pay
  • Death in Service Insurance

 How to apply

  • For further information on the role, please contact Angie Angus via 0191 217 2935 and she will be happy to help you.
  • To apply, please complete the application form contained within the Job Pack and send via email to recruitment@concerngroup.org
  • Please note, all correspondence will be through the email address or phone number(s) provided on your application form. To avoid missing our emails, please regularly check your junk mail folder.

The closing date for applications is 15th April 2021

Interview dates are to be confirmed

 This post is subject to an enhanced DBS, which we will cover the cost of. Concern Group reserves the right to close the vacancy early if a large volume of applications is received.

Download the Application Form

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